I have over 20 years of experience working in the social sector and with entrepreneurs. I have extensive experience with leadership development at the community, state, and national levels. I have worked at a women’s college, state agencies in two states, the Association for State and Territorial Health Officials, the National Governors’ Association, a national social service agency, and with over 150 organizations as a consultant. Clients include foundations, non-profit organizations, government agencies, schools, libraries and entrepreneurs. I have experience with urban, rural, and tribal communities, and love working with motivated, positive learners.
I am excited about how the Conversational Intelligence C-IQ body of work can transform teams and organizations. I am certified in C-IQ.
Want to learn more about me?
Conversational Intelligence® is a revolutionary body of work leveraging the power of neuroscience to create profound and lasting transformation for individuals, teams and entire organizational cultures. Combining science and intuition, Conversational Intelligence (C-IQ) aspires to shift our world from I-Centric to WE-Centric and architect Conversational Transformation on a neuro-chemical level.
Whether applied to individual leaders and executives, teams or entire organizations, C-IQ is a force for positive transformation such as establishing high levels of trust, triggering growth and innovation, overcoming limiting conversational patterns or gracefully navigating difficult conversations.
As a coach Certified in Conversational Intelligence® I have access to the C-IQ Catalyst Tools and technologies and am equipped to facilitate workshops, masterminds and other in-depth sessions utilizing C-IQ tools and frameworks to elevate performance results, shift organizations into Level III Conversational Rituals, create and sustain a healthy organizational culture and much more.
Together, we are changing the World one conversation at a time.
What people say about working with me:
“Cassandra helped me be a better leader in every way, she helped me focus on what’s most important. Her ongoing leadership coaching supported me to identify what was most important to reach my business goals, and then align the company’s behavior and attitudes. She helped me be more effective as a manager to my team, and was instrumental in my successful Kickstarter campaign. She assisted in the design and launch a successful Kickstarter campaign, which raised over $ 30,000 in 30 days. She helped in all aspects of design and implementation of the campaign. She also facilitated a meeting which generated new branding for my business.” Gina Murphy-Darling, CEO Mrs. Green’s World
“Before becoming a client I was struggling with someone who supervised me, leaving me doubting my effectiveness and self-conscious about my impact on the organization’s mission. After working with Cassandra I learned many ways with which to manage up, manage across, and manage within to better handle the issues and conflicts that manifested in my workplace. I learned not to wait for others to start being productive, to set goals for meetings, leave distractions outside of the room, follow up on action items discussed in a timely manner.” Executive Director
“Before Cassandra took over as a consultant, the meeting facilitation was dry and matter of fact. After she started working with us, the facilitation of the meetings is creative, thoughtful and reflective. Meetings are facilitated with thoughtfulness to motivate and inspire team members; group conflict is handed well. I love the energy, enthusiasm, creativity, out of the box thinking and depth of experience she brings to the table, as well as her ability to engage, inspire and motivate, and the can do attitude. Her ability to problem solve is excellent.” Participant in Coalition
“Cassandra planned and delivered an awesome World Cafe session for the International Coaching Federation, Phoenix Chapter. I was genuinely impressed with her responsiveness to our requests, organization, ease in managing the conversational flow, ability to guide our group toward an important short list of significant actions, and to gently motivate members into enthusiastically enlisting to share leadership of implementing the actions. A wonderful World Cafe and facilitation!!” ICF Phoenix Board Member
“Cassandra’s teleseminar on 12/19/2014 that kicked off her new program “Be the Best Boss EVER” was informative, insightful and interactive. Knowing Cassandra, I knew she would provide a lot of ideas and helpful concepts. She illustrated a key idea with an example from her life to show how motivating people can be counter-intuitive. She broke down what successful organizations do, and explained what managers could aim to do in order to lead high-performing groups. That’s immediate, practical help for any manager. I know it made me aware of changes I want to make. I would attend the next teleclass in a heartbeat. Cassandra is one of the most thoughtful, skillful and informed nonprofit management consultant and coach I know who I rely on for advice. I wish her the best in the program, and will recommend it to people for whom this may be a fit.” Consultant
“Before working with Cassandra I had an idea about a program that was partially fleshed out. Afterwards, we launched the program. Her ability to pull out my thoughts, add her own, and synthesize everything into a coherent whole was impressive. I like how she listens, take notes, and summarizes. She is not offering solutions but rather capturing and corralling peoples’ thoughts and then finding consensus for moving forward.” Foundation Executive
“Before working with Cassandra, I went in to a new client’s place of business not having the tools to build a relationship as a Coach. Afterwards, I now have an arsenal of tools to use so that when one strategy doesn’t work, I can try something else. The possibilities are really endless, with using effective coaching techniques. I learned HOW to facilitate from them, and I compare every facilitator with her.”
“I have experienced first-hand what experts say facilitation should look like when you know how adults actually learn. I see how effective facilitation can be when you actively engage participants in the “learning” and how much more meaningful it is when reflection is a part of everything.”
“She plans with adult learning styles in mind and designs professional development opportunities which engage the learner, meet them where they are at, and helps get to the next level. What has always been missing in the many trainings/workshops/conferences I have attended in the past is the reflective piece. Without it, I often went back to the workplace and just didn’t transfer the learning to it. Reflection is something that has now become part of my practice and has made me a much better coach, and supervisor. The coaching skills have been easily transferred to my supervisor duties.”
Coach Supervisors and Coaches Arizona Quality First Quality Improvement Program